These Terms of Service govern your access to and use of our website, online store, products, services, customer support resources, and other digital features operated by Northstar Wellness LLC. By accessing or using any part of our services, including browsing the website, creating an account, placing an order, submitting information, or communicating with us, you acknowledge that you have read and agree to be bound by these Terms and any additional policies incorporated into them. If you do not agree with these Terms, please discontinue your use of the website and related services.

Certain disagreements between you and Northstar Wellness LLC may be resolved through binding arbitration instead of a court proceeding. Where the arbitration provision applies, you may be giving up the opportunity to have a dispute decided by a judge or jury. You may also be agreeing not to participate in a class, collective, or representative proceeding to the extent permitted by applicable law. If you do not wish to be bound by the arbitration requirement, you may be entitled to opt out within thirty days of initially accepting these Terms by following the procedure described below.

For purposes of these Terms, “Northstar Wellness,” “we,” “our,” and “us” refer to Northstar Wellness LLC. “You” and “your” refer to the person or legal entity accessing, purchasing from, or otherwise using our services. These Terms cover the website, online purchasing functions, customer assistance features, account services, digital content, and other services that we make available.

Additional rules may apply to particular portions of our services. These may include our Privacy Policy, shipping information, return and refund requirements, promotional terms, messaging conditions, and other policies or notices displayed on the website. When applicable, those additional policies form part of these Terms and may establish requirements specific to the activity or service involved.

We may update these Terms periodically as our business, technology, services, or legal obligations change. Revised Terms may be posted on the website with an updated effective date. Where required or appropriate, we may also communicate material changes through website notices, email, or another reasonable method. You are responsible for checking the current Terms periodically. Continuing to access or use our services after an updated version takes effect may constitute acceptance of the revised Terms. If you disagree with a change, you should stop using the affected services.

Use of our services is subject to applicable age and legal-capacity requirements. Users should generally be at least sixteen years old or otherwise meet the minimum age necessary to enter into a legally binding agreement in their jurisdiction. Individuals who have not reached the applicable age of majority may use the services only with the involvement and consent of a parent or legal guardian when required by law.

Information you provide to us must be truthful, accurate, complete, and reasonably up to date. This applies to information associated with accounts, orders, payments, communications, and other interactions with us. If you create an account, you are responsible for safeguarding your login information and for activity conducted through that account, except where applicable law provides otherwise. If you suspect unauthorized access to your account or credentials, please notify us as soon as reasonably possible.

When using our services on behalf of a company, organization, or other legal entity, you confirm that you have authority to act on behalf of that entity. You and the organization you represent are responsible for complying with these Terms and all applicable laws and regulations.

Our services may not be used for illegal, deceptive, fraudulent, abusive, harmful, or unauthorized activities. You may not attempt to disrupt website operations, bypass security controls, gain unauthorized access to systems or accounts, infringe the rights of others, introduce harmful code, or otherwise interfere with the availability, security, or proper operation of our services. We may limit, suspend, or terminate access where we reasonably believe that these requirements have been violated.

Some website functions may require registration or the submission of personal, billing, or payment information. By maintaining an account, you agree to provide information appropriate for the service and to protect your account credentials. We may take action against accounts or restrict access where we identify suspected fraud, unauthorized use, security risks, violations of these Terms, unlawful conduct, or activity that could adversely affect our systems or other customers.

Our online store may allow you to purchase products directly through the website. When submitting an order, you agree to provide correct billing, delivery, and contact details and to pay all charges applicable to the transaction. Product names, descriptions, photographs, dimensions, colors, specifications, pricing, inventory, and availability may change without advance notice. We make reasonable efforts to present accurate information, but we do not guarantee that every product detail, image, measurement, color, or availability indication will always be complete, current, or free from error. Differences between devices and display settings may also affect how colors and visual details appear.

We reserve the right to correct mistakes in product information, adjust prices or descriptions, impose purchase limits, discontinue products, decline orders, or cancel transactions when necessary. If payment has already been collected for an order or portion of an order that we cancel, the applicable amount will be returned in accordance with our refund procedures.

Orders are subject to successful payment authorization. By completing a purchase, you authorize us and our payment providers to charge your selected payment method for the purchase price and any other charges properly associated with the transaction.

Shipping dates and delivery estimates are provided for informational purposes and should not be understood as guaranteed arrival dates. Processing or transportation may be affected by carrier conditions, severe weather, holidays, customs procedures, transportation disruptions, or other circumstances outside our control. Returns, cancellations, and refunds are governed by the applicable policies made available through our website.

Promotional pricing, coupons, discount codes, and special offers may be subject to individual restrictions or expiration dates. Offers must be used in accordance with their published conditions and may not be reproduced, transferred, sold, altered, abused, or combined with other promotions unless expressly authorized.

The website may include written content, product images, photographs, graphics, video, audio, logos, trademarks, designs, software, layouts, and other materials. These materials may belong to Northstar Wellness LLC, its licensors, business partners, customers, or other third parties. You are responsible for any material you submit, upload, publish, transmit, or otherwise make available through our services.

By providing user-generated content, you represent that you have the necessary rights and permissions to share it and that the material does not violate applicable law, intellectual property rights, privacy rights, or other legal protections. To the extent necessary to operate, maintain, develop, and improve our services, you grant Northstar Wellness LLC permission to host, store, reproduce, display, adapt, and use submitted content, subject to applicable privacy obligations and our Privacy Policy.

Your submitted content remains associated with you, subject to the rights granted to us under these Terms. You may not use another person’s content without appropriate authorization, including by copying, reproducing, distributing, selling, or commercially exploiting such material.

Our trademarks, logos, designs, website features, written materials, graphics, and proprietary content remain owned by Northstar Wellness LLC or the applicable rights holder. Unless expressly authorized, you may use website materials only as reasonably necessary to access and use our services for lawful purposes. Unauthorized commercial reproduction, modification, distribution, or exploitation is prohibited.

You must not attempt to reverse engineer our technology, extract source code, remove ownership or copyright notices, deploy malicious software, interfere with website functionality, conduct unauthorized automated scraping, circumvent technical protections, or engage in activity intended to compromise the security, integrity, or availability of our services.

Our website and services are provided based on their availability. To the fullest extent permitted by law, we do not guarantee uninterrupted operation, complete accuracy, continuous availability, or freedom from errors or security vulnerabilities. Except where expressly stated in these Terms or required by law, we disclaim applicable implied warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement to the extent such exclusions are legally permitted.

To the maximum extent allowed by applicable law, Northstar Wellness LLC and its related parties will not be responsible for indirect, incidental, special, consequential, exemplary, or similar damages arising out of or connected with your access to or use of our website, products, or services. Some jurisdictions restrict certain liability limitations, meaning that particular exclusions may not apply to every user.

You agree to defend, indemnify, and hold harmless Northstar Wellness LLC and its affiliates, officers, employees, representatives, partners, contractors, and service providers from claims, liabilities, losses, damages, costs, and reasonable expenses resulting from your violation of these Terms, misuse of our services, violation of applicable law, or infringement of another person’s or organization’s rights.

Before beginning formal arbitration regarding a covered dispute, both you and Northstar Wellness LLC agree to make reasonable efforts to resolve the matter directly. If the issue remains unresolved after sixty days of good-faith informal communication, the dispute may proceed to binding arbitration when required by the applicable arbitration terms.

Covered disputes may therefore be handled outside traditional court proceedings. Where permitted by law, covered claims may also be subject to restrictions against class, collective, or representative proceedings. You may exercise the available arbitration opt-out right by sending a qualifying request within thirty days after first agreeing to these Terms.

An arbitration opt-out request should be sent to basedretailer@gmail.com. The request should clearly communicate that you are declining the arbitration provision and provide sufficient identifying information, including your name, mailing address, and account email address when applicable, so that we can associate the request with the appropriate user.

Comments, suggestions, reviews, ideas, recommendations, and other voluntary feedback may be used by us to evaluate and improve our products, website, and services. Unless we have separately agreed otherwise in writing, submitting feedback does not create an obligation to provide payment, ownership rights, attribution, or other compensation.

These Terms are governed by the laws of the State of California, except where applicable law requires otherwise. Conflict-of-law principles will not apply to the extent they may be legally excluded. For disputes that are not required to be handled through arbitration, proceedings should generally be brought before the appropriate courts located in Los Angeles, California, unless another venue is mandated by applicable law.

We may change, suspend, restrict, or discontinue portions of the website or our services from time to time. We may also modify available features, product offerings, or functionality as our business develops. Nothing contained in these Terms creates an employment relationship, partnership, joint venture, franchise, or agency relationship between you and Northstar Wellness LLC.

If a court or other authorized authority determines that a particular provision of these Terms is invalid, unlawful, or unenforceable, that provision will be limited or removed only to the extent necessary, while the remaining provisions will continue in effect to the fullest extent permitted by law. These Terms, together with policies and conditions expressly incorporated into them, constitute the agreement governing your use of our services and replace prior agreements or understandings concerning the same subject matter.

Northstar Wellness LLC is not responsible for a delay, interruption, or failure to perform caused by circumstances beyond our reasonable control. Such circumstances may include severe weather, natural disasters, utility or infrastructure failures, technology outages, communication problems, transportation interruptions, labor disruptions, government actions, customs-related events, or other unforeseen conditions that cannot reasonably be controlled or prevented.

If you have questions about these Terms, your orders, our services, or any related requirements, please contact our customer support team at basedretailer@gmail.com. We welcome customers to contact us when clarification is needed and will make reasonable efforts to provide useful information concerning the rules and conditions that apply to your use of our website, products, and services.